Privacy Policy

Last Updated: February 2, 2026

  1. Introduction

Welcome to ARENALUX (“Company”, “we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://arenalux.com (the “Site”) or engage with our B2B manufacturing, sales of LED screens and solutions, and rental services.

We operate globally with headquarters in Dubai (UAE), manufacturing facilities in China, and operations serving clients in the European Union (EU) and worldwide. By using our Site or services, you consent to the data practices described in this policy.

This Privacy Policy is governed by applicable data protection laws, including the GDPR where applicable.

  1. Information We Collect

We collect information to provide better services to our B2B clients.

Personal Data You Provide to Us

When you fill out forms on our Site (e.g., “Get a Quote,” “Dry Hire Inquiry,” “Contact Us”) or communicate with us via email, we may collect:

  • Identity Data: Name, job title.
  • Contact Data: Email address, phone number, company name, billing/shipping address.
  • Transaction Data: Details about products/services you have rented or purchased (e.g., LED screen specifications, rental dates, sales orders).

Data We Collect Automatically

As you navigate our Site, we may automatically collect technical data using cookies and similar technologies (e.g., Google Analytics):

  • Technical Data: IP address, browser type, device type, operating system.
  • Usage Data: Pages visited, time spent on the Site, referral sources.
  1. How We Use Your Information

We use your data for the following legitimate business purposes:

  • Service Delivery: To process sales orders, manage Dry Hire rentals, arrange logistics (shipping/delivery), and provide technical support.
  • Communication: To respond to your inquiries, send invoices, contracts, and update you on order status.
  • Marketing: To send you newsletters, promotional materials, or information about new LED products and solutions (We will only send marketing communications where permitted by applicable law and where you have provided your consent).
  • Improvement: To analyze Site traffic and improve our website functionality and user experience.
  • Compliance: To comply with legal obligations in the UAE, China, and other jurisdictions.
  1. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the specific context:

  • Performance of a Contract: To fulfill our sales or rental agreements with you.
  • Legitimate Interests: To conduct our business and improve our services, provided these interests are not overridden by your rights.
  • Consent: For marketing communications (which you can withdraw at any time).
  1. Disclosure of Your Information

We do not sell your personal data. We may share your information with:

  • Internal Affiliates: Our teams in Dubai, China, and Warsaw for administrative and logistical purposes.
  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or serving our clients (e.g., logistics companies, Google Analytics, hosting providers).
  • Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  1. International Data Transfers

Since ARENALUX is a global company, your information may be transferred to, stored, and processed in countries outside of your country of residence, specifically:

  • United Arab Emirates (UAE)
  • China

If you are a resident of the EEA, please note that these countries may have data protection laws different from those in your country. However, we take appropriate measures to ensure your data remains protected, including the use of Standard Contractual Clauses (SCCs) or relying on adequacy decisions where applicable, ensuring compliance with the GDPR.

  1. Data Security

We implement reasonable technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  1. Your Data Protection Rights

Depending on your location, you may have the following rights:

  • Right to Access: Request copies of your personal data.
  • Right to Rectification: Request correction of inaccurate information.
  • Right to Erasure: Request deletion of your data (“Right to be forgotten”).
  • Right to Opt-Out: Unsubscribe from marketing emails at any time.

To exercise these rights, please contact us at [email protected].

  1. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience and analyze traffic.

  • Necessary Cookies: Essential for the website to function.
  • Analytics Cookies: We use Google Analytics to understand how visitors interact with the Site. Google’s ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google Analytics may use cookies or similar technologies to collect information about your use of the Site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

  1. Third-Party Links

Our Site may contain links to other websites (e.g., LinkedIn, Instagram, Facebook). We are not responsible for the privacy practices or content of these third-party sites.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Company Name: ARENALUX
  • Email: [email protected]
  • Address: Dubai Investment Park – 1 – Dubai Investment Park First – Dubai – United Arab Emirates